Education
Training modules
Single-topic sessions that slot into any training. Browse them individually or combine them into a package that fits your team.
Carrying 3 Plates
30 minPractical technique and movement training.
PerformanceGuest Care
1hCreating a smooth, memorable guest experience.
PerformanceUpselling
1hElegant recommendation and sales confidence.
PerformanceFloor Flow
2hReading and improving service rhythm on the floor.
SkillsCommunication
1hClear, warm and professional communication.
SkillsConflict Handling
1hManaging tension professionally and calmly.
SkillsPresentation Skills
2hConfident, clear delivery for classrooms and conferences.
LeadershipPeople Management
1hLeading teams with clarity and calm.
LeadershipShift Leadership
2hTaking ownership, setting pace, and leading service.
LeadershipClassroom Management
1hStructured environments that support learning and focus.
SkillsResetting Between Tables
30 minA 30-minute micro-session on mental and physical reset between high-pressure tables.
PerformanceShift Handover in 5 Minutes
30 minA tight protocol for passing a station between shifts without information loss.
PerformanceService Recovery
1h 30minTurning a dropped ball into a memorable save, in front of the guest.
SkillsActive Listening at Pace
1h 30minListening techniques that survive a loud floor and a full section.
LeadershipOne-on-Ones that Stick
30 minA 30-minute framework for short check-ins that actually shift behaviour.
LeadershipThe Pre-Shift Briefing
1h 30minA 90-minute deep dive on running pre-shifts that set the tone for the whole service.