Education

Training modules

Single-topic sessions that slot into any training. Browse them individually or combine them into a package that fits your team.

Performance

Carrying 3 Plates

30 min

Practical technique and movement training.

Performance

Guest Care

1h

Creating a smooth, memorable guest experience.

Performance

Upselling

1h

Elegant recommendation and sales confidence.

Performance

Floor Flow

2h

Reading and improving service rhythm on the floor.

Skills

Communication

1h

Clear, warm and professional communication.

Skills

Conflict Handling

1h

Managing tension professionally and calmly.

Skills

Presentation Skills

2h

Confident, clear delivery for classrooms and conferences.

Leadership

People Management

1h

Leading teams with clarity and calm.

Leadership

Shift Leadership

2h

Taking ownership, setting pace, and leading service.

Leadership

Classroom Management

1h

Structured environments that support learning and focus.

Skills

Resetting Between Tables

30 min

A 30-minute micro-session on mental and physical reset between high-pressure tables.

Performance

Shift Handover in 5 Minutes

30 min

A tight protocol for passing a station between shifts without information loss.

Performance

Service Recovery

1h 30min

Turning a dropped ball into a memorable save, in front of the guest.

Skills

Active Listening at Pace

1h 30min

Listening techniques that survive a loud floor and a full section.

Leadership

One-on-Ones that Stick

30 min

A 30-minute framework for short check-ins that actually shift behaviour.

Leadership

The Pre-Shift Briefing

1h 30min

A 90-minute deep dive on running pre-shifts that set the tone for the whole service.

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