What it's about
A two-hour deep dive into how your floor actually works, stations, pathways, handoffs, and the invisible choreography behind a smooth service. For managers and senior staff.
What you'll learn
- Mapping the real (not ideal) flow of service on your floor.
- Identifying bottlenecks in timing, space, and communication.
- Redesigning stations for fewer steps and faster recovery.
- Running service like a system, not a scramble.
The outcome
A clearer, calmer service, with measurable gains in turn times, mistake rates, and staff energy at the end of the night.
Part of these trainings