All modules

Performance

Upselling

Elegant recommendation and sales confidence.

Duration1h

What it's about

Suggestive selling that feels like hospitality, not pressure. Staff learn how to guide guests toward choices that elevate their experience and, naturally, the check.

What you'll learn

  • The psychology behind genuine recommendations.
  • Reading the table to know what to suggest and when.
  • Language patterns that invite instead of push.
  • Team practices that make upselling consistent across shifts.

The outcome

A measurable lift in average check, with guest feedback that service felt attentive, never salesy.

Part of these trainings

Book the Performance trainingBook as a standalone module